BLUF - Bottom Line Up Front
Five myths about GDPR include the belief that GDPR bans all data use, applies only to Europe, requires consent for all data processing, leads to huge fines for small mistakes, and that compliance is a one-time task. Understanding these misconceptions helps ensure better data handling and security in customer experience.
Five GDPR MYTHS BUSTED (CX Network)
The CX Network added Max Aulakh as a contributor to their report, Data Security in customer experience: Are CX teams cyber aware? Read the report to learn about the role of data security in customer experience, whether CX teams are cyber aware, five GDPR myths busted, customer experience moving forward, and so much more.