Customer Story

Securing Client Assets and Building Trust: Riverain’s Path to ISO 27001:2013 Certification






ISO 27001 Certification Assistance


Medical Device

The Problem

Riverain faced critical challenges driven by customer-specific security and compliance demands, particularly from industry giants IBM and GE. These challenges encompassed the need to establish robust security controls, implement an Information Security Management System (ISMS), and attain ISO 27001:2013 Certification—a prerequisite for maintaining these valuable partnerships. Additionally, Riverain grappled with the complexities of Vendor Management and Supplier Relationship Management to ensure the secure handling of sensitive patient information, highlighting the organization’s commitment to safeguarding confidential data.

“We realized that the scope and complexity of this project would probably eliminate other small businesses and saw an opportunity to gain a competitive advantage by getting certified at the earlier time.”

Steve Worrell

Chief Information Security Officer

The Solution

  • Riverain sought certifications like ISO 27001 to meet security standards and gain access to healthcare facilities.
  • After careful evaluation, Ignyte was chosen for its strong team, robust platform, and expertise in ISO 27001 certification.
  • Ignyte’s platform, with comprehensive dashboard views, facilitated team alignment, transparency, and efficient task management.
  • The partnership extended beyond certification, with Ignyte assisting Riverain in setting and monitoring key performance indicators (KPIs) and compliance procedures.
  • ISO 27001 certification instilled trust and confidence in partners and end-users, showcasing Riverain’s commitment to security.
  • Ignyte’s engagement was marked by high levels of involvement and valuable insights, enhancing the execution of security objectives.
  • Exceptional execution capabilities demonstrated by Ignyte positioned Riverain for enhanced security readiness and commitment to safeguarding healthcare information.


increase in business opportunity


policies reviewed and rewritten


First time audit pass and success rate

The Result

Enhanced Trust and Confidence

ISO 27001 certification provided Riverain with a powerful tool to instill trust and confidence among partners and end-users. It became a symbol of their dedication to safeguarding sensitive healthcare information.

Security Certification Attainment

Riverain’s pursuit of ISO 27001 certification through Ignyte’s guidance yielded significant results. They successfully obtained ISO 27001 certification, a key milestone in their journey to bolster security and compliance.

Continual Improvement

Riverain’s commitment to security and compliance didn’t stop with certification. Ignyte assisted in setting and monitoring key performance indicators (KPIs) and compliance procedures, demonstrating ongoing progress and commitment to improvement.

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