Project / Program Manager

Ignyte is looking for a high-output Project / Program Manager who can operate across multiple client environments, drive accountability, and keep execution moving at speed.

This is not an administrative coordinator role.

We need someone who can execute like a project manager but think like a portfolio manager – balancing delivery, client satisfaction, margin, prioritization, staffing constraints, and operational risk simultaneously.

You will work directly with leadership, clients, technical teams, and external service providers to ensure projects move efficiently, stay profitable, and meet commitments.

Location: Remote (EST Time Zone Preferred)

What You’ll Do

• Manage multiple client projects and programs simultaneously.
• Coordinate activities between Ignyte teams, clients, and external vendors.
• Track timelines, budgets, risks, dependencies, and delivery quality.
• Ensure SLAs, milestones, and contractual commitments are met.
• Drive accountability across technical and non-technical stakeholders.
• Build and maintain project plans, WBS structures, status reporting, and executive updates.
• Run smaller engagements using agile execution methods.
• Run larger or long-duration efforts using structured project/program management methodologies.
• Support pricing awareness, project profitability, and resource coordination.
• Prepare executive-ready presentations, client updates, and operational briefings.
• Escalate delivery risks early and proactively.
• Help leadership understand delivery capacity, prioritization conflicts, and operational bottlenecks.

What We’re Looking For

• 4+ years of project or program management experience.
• Experience managing multiple concurrent client-facing projects.
• Strong organizational discipline and follow-through.
• Comfortable operating in fast-moving environments with changing priorities.
• Strong analytical and communication skills.
• Ability to retain and quickly understand technical and operational material.
• Ability to lead meetings, drive decisions, and keep teams aligned.
• Strong presentation and executive communication capability.
• Experience coordinating third-party vendors or service providers preferred.
• Familiarity with agile workflows and traditional project planning methodologies.

What This Role Is Not

This is not a slow-moving, highly bureaucratic program management environment. We are not looking for someone whose experience is primarily centered around massive long-cycle government programs with heavy administrative overhead and limited execution velocity.

The ideal candidate is comfortable operating in a fast-paced services environment where priorities shift quickly, clients expect responsiveness, and execution matters more than process theater.

You should be able to:

• Move quickly without constant oversight.
• Manage multiple smaller and mid-sized engagements simultaneously.
• Make decisions with incomplete information.
• Drive accountability across teams without excessive bureaucracy.
• Balance structure with speed and pragmatism.
• Strong working knowledge of project management and collaboration tools.
• Comfortable using platforms such as ClickUp, spreadsheets, dashboards, and other project management software.
• Ability to quickly learn and adapt to new systems, workflows, and operational processes.
• Formal Agile or Scrum training/certification is a plus.
• Highly proficient in organizing, tracking, and communicating work across multiple systems and stakeholders simultaneously.

We value operators who can create clarity, maintain momentum, and solve problems in real time – not managers who rely on layers of process to move work forward.

Ideal Candidate

You are:

• Fast-moving and highly organized.
• Calm under pressure.
• Commercially aware.
• Able to identify problems before they become client escalations.
• Comfortable pushing teams for accountability.
• Able to translate chaos into execution.

You understand that successful delivery is not just about checking boxes – it is about protecting client trust, delivery quality, operational efficiency, and profitability at the same time.

How to apply: